ZDNetAsia | News | Products | Business & Tech | Downloads | Help & How-To | GameSpotAsia
• Top Game Downloads
• Help Tipzone
• CHAT at our forums

ZDNetAsia > News > Dell Asia Pacific notebooks are flame-free




Mobile Phones Help Security Forums e-Business Jobs Downloads FREE EMAIL PDA
          Refine Search

Breaking News
  Dell Asia Pacific notebooks are flame-free

  Java solutions for the automobile industry

  Malaysia's ad sector to grow 10%

  CyberWorks plunge stuns market

  One SIM card...two networks


ZDNetAsia Sections

Tech News Updates

Community Center
Dotcom Products:

"How effective are dotcom companies in promoting their products?" -- Dave
Do you agree?

News Story

Dell Asia Pacific notebooks are flame-free
By Julian Matthews
17 October 2000  

'Flaming notebook' harks back to Apple incident in 1995 also involving Lithium-Ion batteries.

KUALA LUMPUR -- Dell Asia Pacific has confirmed that none of the notebooks shipped out of its two factories in Penang and China has faulty batteries that can cause units to burst into flames.

"None in Asia. Batteries shipped with our notebooks manufactured at our plants in Penang and Xiamen are not affected," said Judy Low, spokesperson of Dell Asia Pacific.

She said the recall applies specifically to batteries sold with Dell notebooks shipped directly to customers in North, Central and South America from June 22 through September 15, 2000, and in Europe, the Middle East and Africa from June 22 through October 4, 2000.

Models that may be affected include the Latitude CPiA, CPiR, CPtC, CPtS, CPtV, CPxH and CPxJ, and Inspiron 3700 and 3800.

Dell Computer Corporation recalled 27,000 suspect batteries Friday after one US corporate customer reported a battery in a Dell notebook short-circuiting in a puff of smoke and catching fire. No one was injured in the incident.

A Dell spokesperson at the time said it was "not taking chances", however, and that another incident would be "one too many".

The faulty battery was pinpointed to be a Lithium-Ion rechargeable manufactured by the Sanyo Energy Corporation, a subsidiary of consumer electronics giant Sanyo Electric Co, and one of the biggest suppliers of batteries in the world.

Dell's swift recall was probably to nip in the bud a public relations nightmare similar to one Apple Computer Corp faced in August 1995 with its new PowerBook 5300s. Also fitted with Lithium-Ion batteries, of an undetermined make, one notebook reportedly burst into flames at an Apple plant in Singapore.

Apple recalled the computers, some of which had already reached distribution channels, but not before the incident had become the butt of jokes of late-night talk shows and "flaming notebook" graphics graced the pages of computer periodicals.

Dell has set up a detailed support page on its Web site including instructions on how to properly drain battery power to a safe charge level of 40 percent or less, just in case.

"As part of the recall process, we are sending replacement batteries to customers with potentially affected batteries immediately at no charge," said Low, adding that all affected customers had been notified.

 Not the first time »


Post Talkback


Local Highlights
 It's a steal as new data mining center opens
 Teledata appoints ex-IBM executive as CEO
 Pacific Internet offers broadband Net access
 Dell Asia Pacific notebooks are flame-free
 Malaysia's ad sector to grow 10%
 Mahathir cautions against high hopes on e-commerce
 PSINet Japan expands antivirus initiative with Trend Micro
 NEC, Hitachi to jointly develop fiber-optic systems
 Japan TEPCO fiber-optic network to rival NTT
 EMC, Cisco and Oracle offer e-business map
 Seamless environment in Asean will stitch digital divide
 PSINet needs to overcome challenges to offer better services to the public
 Samsung Electronics expects record 3Q earnings
 Telstra's reworked deal with PCCW saves A$1 billion
 ACCC slammed over copper pricing
 VDSL rollout for nation's capital
 Judges take hard line on hackers
 Net shoppers bolder, but pitfalls remain
 Global Sources gets Forbes accolade

News Poll
Would you buy goods with digital signatures?
Sure, why not
No way
Digital signatures?



 Sponsored Links
Microsoft   Microsoft Exchange & Collaboration Solutions Conference 2000
Visamrc   Visa Merchant Resource Centre - eBusiness expertise
Finatiq.com   Sign up for Asia's first virtual banking services here!
SUN.Com   3 out of 4 ISPs use SUN. Why? Click here for more information.
Challenger   Asia’s Largest IT Discount Superstore
CLICK HERE   to discover Digital Island: e-Business without Limits
IBM   Developer News - your bi-weekly e-mail newsletter
Service   Products & Services Directory - FREE Listing Now!
Service   Outsource (Post/Find) Your IT Projects & Services FREE!
Cool Gear   Check out the smallest and lightest English MicroPDA
 ZDNetAsia Featured Links
E-Business   All the information you need for your business
Freebies   Free downloads for all your computing needs
Tips   Let our Newbies Guides show you the way
Fun   GameSpotAsia, change the way you game
WAP   Find out what the fuss is all about

Digital Camera | WAP Guide | PDA Central | e-Business Resources
  Feedback | Your Privacy | Service Terms | Ad Info | About Us | Join Us
Copyright © 2000 ZDNetAsia. All rights reserved. Reproduction in whole or in part in any form or medium without express written permission of ZDNetAsia is prohibited. ZDNetAsia and the ZDNetAsia logo are trademarks of ZDNet Asia Pacific Pte Ltd.
• FREE Email
• FREE Voicemail
• Free Fax
Get it all FREE now at
Win S$500 CASH! 
Best Caption Wins! 
Servers at low price